filter by social media

A social media election, for better or worse

Marzia Rossi

It's an understatement to say social media helped set the tone of this historic election.

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Welcome to your worst nightmare: how cybersecurity has changed our lives

Emanuele Zangarini

Cyber attacks and the exploitation of vulnerabilities have become so frequent that they are given a name

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We’re lazy, so we can no longer communicate without chatbot

Marzia Rossi

Social media care is becoming the new critical channel to drive satisfaction and loyalty

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A tale about little monsters who are changing communication as we know it

Marzia Rossi

The question we must ask ourselves is: how can such a domineering digital event like this - which brought to light the potential and the consequences...

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Sustainability and social media

Marzia Rossi

Nowadays, consumer relationships with brands and companies are not all that different to relationships with people.

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